Terms & Conditions

This document was updated on Friday, November 21, 2022 


Altme Wallet is a mobile application for IOS and Android devices developed by Web3 Digital Wallet available on Apple and Google stores.

The purpose of these General Terms and Conditions is to define the contractual relationship between Web3 Digital Wallet and the user concerning access to and use of a crypto-asset management service and a decentralized identity service.

At any time, Web3 Digital Wallet reserves the right to make changes to the service and therefore to these General Conditions.

Any changes will become effective upon their publication or, where applicable, on any other date indicated. Web3 Digital Wallet will ensure that users are aware of any changes to the T&Cs, however, it is up to the user before using the service to refer to the latest version of the T&Cs accessible at any time on the https site: altme.io 

Presentation of the service

Altme wallet is a non-custodial wallet software, for verifiable credentials and digital assets such as cryptocurrencies, virtual commodities and NFTs (“Digital Assets”), meaning user is solely in control of and responsible for user personal data, digital assets and private keys, and accordingly user can authorize transactions from user's wallet address. User expressly acknowledges and agrees that as Altme Wallet is a non-custodial wallet software, user is solely responsible for user's activity and any risk of loss at all times.

Altme wallet allows user to:

  • generate user's Decentralized Identifier (DID);
  • collect certificates (Verifiable Credenials) from third parties (issuers). Example of certificates are : Proof of email, Proof of phone number, ID card, Nationality proof, Over 18 proof, Loyalty cards, tickets, etc;
  • store certificates;
  • transfer certificates to other third parties (verifiers);
  • secure online procedures with partners, in particular in the field of web3 applications (e.g. access a decnetralized crypto games, a NFT marketplace, Metaverse, Decentralized Finance application,...).
  • generate wallet addresses and associated private keys that user may use to send and receive digital assets;
  • browse and access third party decentralized application(s) (“DApp(s)”) and third party decentralized exchanges (“DEX”) through the mobile application’s web browser;
  • swap/trade digital assets through DApp functionality made available by third party service provider(s);
  • view digital asset price information made available by third party service provider(s); 
  • andbroadcast Digital Asset Transaction data to various blockchains supported by Altme without requiring user to download or install the associated blockchain-based software to user's local device.​

Altme's service is built on the basis of innovative technologies (Blockchain and Self Sovereign Identity).

It allows a user to have their digital identity in their smartphone without having to register their data on the servers of an identity provider.

User data is stored encrypted in the wallet or possibly encrypted on a server for recovery purposes.

The user retains sole access to his data. User can possibly transfer them to a third party to access services. User is also the only one able to collect data from an organization.

This type of wallet is very exactly the on-line version of the wallet that we all have in our pocket which keeps both our means of payment and our personal information.

Wallet creation

User must either import or create a wallet in order to use Altme wallet. When user creates a wallet, he will be assigned a Recovery Phrase. User agrees to immediately notify us of any unauthorized use of user's Recovery Phrase or private keys or any other breach of security of user's wallet. Notwithstanding the foregoing, user acknowledges and agrees that he shall assume all risks related to the use of the services and he shall be solely responsible for maintaining the confidentiality and security of user's Recovery Phrase and private keys. When he creates a wallet, he is strongly advised to take precautions in order to avoid loss of access to and/or control over user's wallet. Suggested measures include, but are not limited to, the following: 

  • creating a strong unique password that user does not use for any other purpose (i.e. different to user's phone password or any other passwords he uses for websites, online services, etc.) and leveraging biometric authentication if available;
  • do not store the private key and Recovery Phrase in plain text online or in an unsecured physical location;
  • limiting access to user's devices and user's wallet;
  • taking all necessary precautions against malware on user's devices and networks;
  • promptly notifying us if he discovers or otherwise suspects any security breaches related to user's wallet.

Notwithstanding anything to the contrary herein, Web3 Digital Wallet shall have no liability whatsoever in connection with activities that occur on user's wallet with or without user's authorization. 

Collect credentials ​

The user accesses the services of an issuer, which may be the company Web3 Digital Walletdu or third-party companies or organizations that may be unknown to Web3 Digital Wallet. The list of credentials available as of November 11, 2022 is:

Email proof: the issuer is the company Web3 Digital Wallet which verifies the validity of the user's address by sending him a secret code by email.

Telephone proof: the issuer is the company Web3 Digital Wallet which verifies the validity of the user's address by sending him a secret code by SMS.

Identity card, Proof of nationality and Unique identification number: the issuer is the company Web3 Digital Wallet which uses the services of the third-party company Passbase (https://passbase.com ) for the authentication of documents. identity and facial recognition (3D liveliness).

Over13 proof, Over18 proof and Age Range proof: the issuer is the Web3 Digital Wallet company which uses the services of the Yoti company (https://yoti.com) to estimate th e user's age using Artificial Intelligence and a photo of the user.

Present credentials

Other parties (verifiers) can send identity requests to the user via an existing peer-to-peer connections. The requested credentials are already filled out with existing identity credentials stored in the app. The user has the possibility to change this information manually (if other appropriate identity attributes available). Given the user actively consents to send the information, the selected identity credentials are sent to the requesting party. 

The storage of the user's data by the other party must be regulated by the other participant, who is responsible for the legally compliant handling of the data. Web3 Digital Wallet has no responsibilities or obligations in this regard. The Altme wallet is only responsible for the exchange of information between participants. If the requested identity information is not stored on the app, the user will receive a corresponding error message. The missing identity information must first be provided to the user by another participant before the request can be answered.

If the user does not want to answer the identity request, he can reject it. In this case no information will be sent to the requesting party.

If credentila requests have been answered successfully, the user will see a successfull message.

Digital asset transactions

In order for all proposed digital asset transactions to be completed, they must be confirmed and recorded in the associated public blockchain. Such networks are decentralized, peer-to-peer networks supported by independent third parties, which we do not own, control, or operate. We have no control over the blockchain networks and, therefore, cannot and do not ensure that any transaction details that user submits via Web3 Digital Wallet services will be confirmed and processed. By using Alltme allet, user acknowledges and agrees that: 

  • Web3 Digital Walletr does not have the ability to cancel or otherwise modify user's transaction;
  • the transaction details user submits may not be completed, or may be substantially delayed, by the applicable blockchain networks;
  • we do not store, send, or receive Digital Assets;
  • any transfer that occurs in relation to any Digital Asset occurs on the relevant blockchain network and not on a network owned by us and therefore we do not guarantee the transfer of title or right in any aigital asset. 

Buy digital assets with credit or debit cards

This service is limited to users over 18 years old. If he uses Altme Wallet to purchase digital assets with user's credit or debit card, a third party will convert user's chosen amount into the applicable Digital Asset and credit it to user's wallet. he acknowledges and agrees that : 

  • Web3 Digital Wallet is not responsible for user's use of such third party service and shall have no liability whatsoever in connection with user's uses of such service;
  • user will be subject to any terms and conditions imposed by the relevant third party service provider;
  • Web3 Digital Wallet has no ability to change, withdraw or cancel any conversion requests user places;
  • Web3 Digital wallet is not responsible for any exchange rates offered by the relevant third party service provider(s);
  • Web3 Digital Wallet is not responsible for any fees charged by the relevant third party service provider(s) or user's bank or credit card issuer(s).


The identification service is provided free of charge for the user.

However, the use of the crypto services of the Altme app may give rise to fees and charges on the part of the user, such as transaction fees, which must be borne by the user.

Use of the service

Services are limited to users over 18 years old. 

The user acknowledges that the Altme wallet services are services for personal use only and that any use of said service is carried out under user's full and entire responsibility.

Operation of the service ​

After having created and verified user's identity, the user can access partner sites more easily and quickly with the same access method.

The user acknowledges and accepts that user's digital identity may be used by the sites and partner sites and, for this purpose, he undertakes to ensure that the attributes of user's Identity remain accurate and up to date.

Intellectual property rights

The services are protected by intellectual property rights and / or other rights that Web3 Digital Wallet owns or of which it is authorized to use.

Web3 Digital Wallet is and will remain the owner of its distinctive signs, namely brands, corporate and other names, trade names, brands and domain names. The reproduction, imitation or affixing, in whole or in part, of the trademarks and designs belonging to Web3 Digital Wallet is strictly prohibited without its prior written consent.

Except in the cases of force majeure referred to herein, Web3 Digital Wallet undertakes, within the framework of an obligation of means, to ensure the availability and accessibility to the services, 24/24 hours and 7/7 days. Nevertheless, the operations of tests, control and / or maintenance as well as the interventions necessary in the event of breakdown, can be carried out by Web3 Digital Wallet at any time. Web3 Digital Wallet strives to prevent, as far as possible, the occurrence of such an operation. Web3 Digital Wallet cannot be held responsible for any resulting consequences for any user.

The user acknowledges that Web3 Digital Wallet can in no way be held responsible for the functional characteristics and technical performance of the internet. Likewise, all users remain responsible for their actions on the internet regarding the use of their data on open networks.

The user undertakes not to hinder the proper functioning of application, in particular by transmitting any element likely to contain a virus or likely to otherwise damage or affect the service and, more broadly, the information system of Web3 Digital Wallet and / or its co-contractors.

In the case of the use of the application through smartphones or tablets, the user undertakes not to modify the operating system of the terminal in a way that could affect its security.

The costs and expenses of equipment necessary for the use of the service, are and remain the responsibility of the user.

License to NFT content

User may be able to store non-fungible tokens (“NFTs”) on Altme wallet. User hereby represents and warrants that he owns all legal right, title in and interest to, including all intellectual property rights to the content associated with the NFT (“NFT Content”), or he is legally authorized by the owner of the intellectual property in the NFT Content to store the NFTs on Altme. 

User retains all rights to the NFT Content stored except for rights expressly granted herein. By using Altme wallet, user grants Web3 Digital Wallet a license to access, use, host, cache, store, copy, reproduce, transmit, display, publish, distribute, adapt and modify (for technical purposes, e.g., making sure content is viewable on smartphones as well as computers and other devices) the NFT Content in any and all media or distribution methods (now know or later developed) solely as required to be able to operate and provide services of Altme wallet. Web3 Digital Wallet does not monitor the NFTs and NFT Content storedon Altme wallet for any infringement of a third party’s intellectual property rights. 

Accordingly, Web3 Digital wallet assumes no liability for any action regarding any content provided by the user. User further acknowledge and agrees it is user's sole responsibility to carry out all necessary due diligence for all user's activities relating to NFTs, and user represents and warrant that he has not and are not relying on, and shall have no remedies, in respect of any statement or representation made by Web3 Digital Wallet in relation to any transfer or interaction otherwise with any NFTs.



Web3 Digital Wallet makes no warranty as to the ability of the service to meet the specific needs or expectations of the user. Likewise, Web3 Digital Wallet cannot guarantee the absence of errors or other operational or user problems during the use of the service.

Web3 Digital Wallet declines all responsibility for the use made by the user of the service. In tuser's regard, Web3 Digital Wallet reserves the right to suspend service for a user following receipt of a notification or if it is indeed aware of the manifestly illegal nature of the use made of the service. Under no circumstances can Web3 Digital Wallet be held liable for this withdrawal.

User responsibility

The user undertakes to:

  • not make illegal or illicit use of the service;
  • inform Web3 Digital Wallet without delay, by any means, of any error, fault or irregularity that it notices in the use of the service, as soon as it becomes aware of it;
  • in general, not to use the service that could cause harm to Web3 Digital Wallet;
  • choose a password in accordance with the communicated policy;
  • securely store possession-based electronic identification means;
  • not to communicate its electronic identification means to a third party.

As such, Web3 Digital Wallet reserves the right:

  • to keep, for the purposes of proof, all logs, connection traces or data of a personal or non-personal nature proving the accountability to the user of the behaviors or actions in question, in accordance with the CGU;
  • modify, reject and / or remove access to the Service in the event of non-compliance with the rules set out in these Terms and Conditions;
  • to apply the stipulations of the article "Termination - Default - Suspension".

In addition, Web3 Digital Wallet ensures the monitoring and traceability of the functioning of the service.

Force majeure

Web3 Diital Wallet can not be held responsible for any delay in the performance of its obligations or for any non-performance of its obligations resulting from these General Conditions of Use when the circumstances giving rise to it relate to force majeure.

Expressly, are considered as cases of force majeure or fortuitous event, in addition to those usually retained by the jurisprudence of the French courts and tribunals, the following cases: blocking of electronic communications, out of control of Web3 Digital Wallet, and any other case beyond the control. of Web3 Digital Wallet preventing the normal performance of the obligations arising from the Contract.

Any case of force majeure affecting the performance of the obligations resulting from these Terms and Conditions and in particular the access or use of the service by the user will suspend, from its date of occurrence, the execution of these Terms and Conditions. From this date, and despite the case of force majeure, Web3 Digital Wallet will endeavor to the extent possible:

  • to inform the user of the existence of this case of force majeure;
  • to restore access, even degraded, to the service;

It is expressly agreed between the Parties that the completely exceptional implementation of these palliative means by Web3 Digital Wallet during the occurrence of a case of force majeure cannot give rise to any liability or compensation on the part of Web3 Digital Wallet.

Personal data protection

The conditions for processing personal data are set out in Altme's privacy and data protection policy, accessible here https://altme.co/privacy .


Customer Service can be reached by following this link: contact 


Web3 Digital Wallet reserves the right to have all or part of the services covered by these conditions performed by any other subcontracting company of its choice, Web3 Digital Wallet remaining solely responsible towards the user, on condition for it to take action against its subcontractors.


All complaints must be addressed to customer service. Complaints are then processed according to the terms and conditions of the Terms and Conditions.

Settlement of disputes - Competent court and applicable law

In the absence of an amicable settlement, in the event of a dispute relating to the interpretation, formation or execution of the General Conditions of Use and failure to reach an amicable agreement or to a transaction, Web3 Digital Wallet and the users give express and exclusive jurisdiction to the competent courts within the jurisdiction of Paris, notwithstanding the plurality of defendants or actions in summary or appeal in guarantee or protective measure.

In the event of non-compliance with this step, which remains the responsibility and responsibility of the user, and loss of the Content following termination by the user, Web3 Digital Wallet cannot be held liable in this regard.